2
Narlumere 
October 05, 2015 23:57:49

I also just received my Collector's Edition in the mail, but there is no activation code, no disc. How are we supposed to download and play the game?? Could UbiSoft please answer?

20
Tokusatsu Le Fou
October 06, 2015 00:22:35

It is an innovation of this game! The first challenge is install and play without disc or activation code... Having overcome this first challenge, the following is play the game with just 50% of the content ready and cross the sea of bugs and crashes

3
R4tzi 
September 29, 2015 08:38:50

hi, i preordered mm7 digital deluxe edition on this account from the uplay shop, the payment went through ok according to paypal, but i still have no option to preload(mm7 shows up as preordered), any thoughts?

2
YamiQ13 
September 28, 2015 21:50:07

Well I hope this answer some of the questions. I just received the copy of my Collector's Edition. I was expecting a code or something inside for the game,soundtrack and MMH3 HD version. Nothing was in there for them. I called and I was told that the game drops tomorrow and it should update on my Uplay account tomorrow. If not then call them back. So no pre-loading for me and I am sure it will be the same with some of the rest of you. Really wish they made this less confusing.

2
Vervain_ 
September 28, 2015 19:24:47

I have been waiting on the phone for customer services for over half an hour. It is less than 24 hours before the game goes live and i have yet to receive my copy of the Deluxe Collector's edition.

Like others here I have the receipt for my payment but apparently the site seems to think I have no order. This is less than an ideal situation.

9
Anamorphose31 
September 28, 2015 17:37:43

I can't preload it either, I have ordered my collectors edition too. And I didn't receive it. I'm so upset.

Is there a code to enter in Uplay ? A code I might have miss ? I tried to order code it didn't work. Can anyone help me ?

Je ne peux pas pré-télécharger le jeu alors que j'ai acheté la version boite collector. Je n'ai pas reçu ma boite. Dans mes e-mails je ne trouve pas de code à entrer pour télécharger le jeu. J'imagine que ce n'est pas le numéro de commande qu'il faut entrer ? A l'aide

8
Roland-Ironfist 
September 28, 2015 22:21:32

Une fois de plus ce sont les clients qui payent le + ce retrouvent le moins servis alors que les autres ont déjà tous en mains et sont prêts a jouer ..... chercher la logic de la chose ? Oh il n'y en a pas .....

8
Roland-Ironfist 
September 28, 2015 22:24:12

Et en + je viens de voir que pour une collector que l'on paie 100€ le mode de livraison est UPS standard même pas d'envoi express ou prioritaire ..... Ubi fan service jusqu'au bout du M.... heu de rien du tt en faite .....

3
Spartak2345 
September 27, 2015 17:50:23

I bought dig deluxe edition, received mail with order number, but when I want to see my order on the ubi.shop website it says me no order were found...Also have only the MM7 on the uplay preloaded, no HMM3 or soundtrack are there. any help?

20
Elamivuoul Le Furieux
September 28, 2015 06:16:47

"but when I want to see my order on the ubi.shop website it says me no order were found"

I had a bit same kind of issue once.. I ordered music albums from internet. After I sent order it did not appear to "my orders" screen.. And so I logged out and closed Firefox.. Opened again and logged in then it appeared.
Even if I hit "refresh" order didn't appear to the list.

But I have no idea is this that kind of problem.

14
SvenTheRaven Le Mystérieux
September 27, 2015 17:28:34

I is cool for all with the digital edition !

3
dunk3 
September 26, 2015 17:18:36

Why if you bought physical collectors edition can we not get a digital pre-load also. Lots of comics,music, and music give you both. I understand ill have to wait for my code to come but now I have huge patch to download when I get disc 😈

6
MosesCat 
September 27, 2015 04:25:24

I got an email with the order confirm then in Uplay it allowed me to preload. I also have the collectors edition, have you checked Uplay or your email? Should hopefully be in either one of those.

3
dunk3 
September 27, 2015 05:42:04

Npe I have checked both, no luck. I guess patience for me next few days.

9
Anamorphose31 
September 28, 2015 17:37:34

I can't preload it either, I have ordered my collectors edition too. And I didn't receive it. I'm so upset.

Is there a code to enter in Uplay ? A code I might have miss ? I tried to order code it didn't work. Can anyone help me ?

Je ne peux pas pré-télécharger le jeu alors que j'ai acheté la version boite collector. Je n'ai pas reçu ma boite. Dans mes e-mails je ne trouve pas de code à entrer pour télécharger le jeu. J'imagine que ce n'est pas le numéro de commande qu'il faut entrer ? A l'aide

3
tekheroes 
September 26, 2015 15:16:10

le jeu en pre chargement fait 13Go c'est énorme non? the preload 13go for the game it's much no?

2
Lezotka 
September 26, 2015 11:35:25

Can I preload the game if I purchased it not on Uplay?

4
LunaticSD.HOMM Le Magicien
September 26, 2015 08:28:16

On it :)

24
Jo3780 Le Magicien
September 25, 2015 18:17:55

Ubisoft, where the promise of the new avatars on the site?
Where to refresh the page, and the emergence of new means of support on the site?

13
Menemist Le Destructeur
September 25, 2015 18:54:03

Can you please at least write properly?

25
Antalyan L'Ancien
September 25, 2015 19:40:09

Menemist, not everyone speaks english well, it depends on the country too, so please avoid language level critics.

24
Jo3780 Le Magicien
September 25, 2015 18:13:57

For you, Dear Ubisoft:
You ignore some fans with their proposals, and more specifically ME! I told you so many times, wrote on the site: "please see my proposal for a new faction," "Dear Ubisoft, please." You ignore me, really so hard to express your opinion about my job? !!! Or you simply do not pay attention to fans?

17
Quietus87 
September 25, 2015 20:31:20

You are surely a special snowflake among thousands of fans whose ideas are superior, aren't you?

20
Elamivuoul Le Furieux
September 28, 2015 06:27:43

Councillor Jo3780.
I think Ubisoft have no time for fans..

And what comes to great ideas.. Well they won't notice them at all..
(If this upsets someone well this is my opinion. And I don't mean to be rude.)

What comes to the line-ups voting.. If there would have been 2D models releases of every creature at the same time as voting was on.
I think people wouldn't complain this much for the looks of creatures and line-ups.

4
Burguard Le Magicien
September 25, 2015 14:59:58

I have purchased the digital deluxe version and now my Heroes 3 icon in my library has vanished postupdate. Will this be included in the official release...or...?

2
ZeM2008 Le Puissant
September 25, 2015 12:03:01

Купил на Гамазавре а ключ выдают только 29.09.2015 01.00 и предзагрузку видимо не сделать..

9
King.Roland Le Puissant
September 25, 2015 11:55:16

Did the pre-load from uplay. Very easy. Looked up the files and even started to read the manuals.

20
Elamivuoul Le Furieux
September 28, 2015 06:30:18

Whoa!

I never read manuals! :D

Except Map Editor manuals. ;)

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