CB2 - Readme 08/26/2015 | 192 comments

Hello

The beta is now here and we would like to thank you again for your participation to this new session! This time again we are looking forward receiving your feedback and the team will continue to work in order to improve your experience. In case you missed it, please check out the “Word from the team” article.

This article will give you the main directions for the Beta and will be updated on a regular basis to answer your questions and share known issues.

Please don’t forget to use official CB2 forums for more enquiries about the beta and to use following buttons to guide you :)



1. Keys/Game Activation

a) How to redeem my Beta Key

If you have any questions regarding the redeem process of your beta access, please refer to the following FAQ. For more information about key activation please check those links Activate a game on Steam / Activate a game on Uplay.

Additional help:
- Uplay: 16 digits (4*4), example = XXXX-XXXX-XXXX-XXXX
- MMH7 Beta page ( https://mmh7.ubi.com/en/beta) : 12 digits, example = XXXXXXXXXXXX
- Steam: 15 digits (3*5), example = XXXXX-XXXXX-XXXXX

b) Can't find my game

There is no direct link to download the beta.
  • If you pre-ordered the game from Steam, the beta should available as a second entry in your game library. Activate a game on Steam
  • For all other retailers, you will need to download Uplay Launcher and be sure to login with the Uplay account you used to buy the game or redeem the code. Activate a game on Uplay.
  • If you registered to the waiting list you also need to use Uplay Launcher with your linked account.
It may happen that if the game is activated but is not available on your Uplay library you will have to reinstall Uplay launcher. If you have difficulties finding the game in your library please contact our customer support.

c) I have a question/issue about my key

If you have any concerns regarding your pre-order key and previous points were not able to help you, we recommend you to directly contact our Customer Support and explain them your situation.

2. Bug report

a) Where can I find known issue list?

We are tracking all the bugs we are receiving and will update on a regular basis this Known Issues list. Of course this one do not include all reported bugs at the moment but are the main ones we were able to identify. Please check this thread first, you might find precious information. If you are experiencing issues not included here, please refer to following point (b).

b) How to report bugs and issues?

(Don’t forget to check Known Issues thread first) If you want to share your feedback about the game or bugs, we recommend you to check this forum thread first for more details about our bug acknowledgment process.  This will help us to ensure that testers have all the necessary information to reproduce your issues and provide a potential workaround and fixes.

c) I need help with the beta (technical, how to etc.)

If you are experiencing issues with the beta we recommend you to join dedicated forum so our expert will be able to help you. Do not hesitate in the meantime to open a ticket on our Customer Support.

d) I'm unable to post on Beta forums or use Beta feedback form on the website

If you have access to the Beta but can’t access those forums or have no “report a bug” button on this page please contact our Customer Support for additional help.

3. Known Issues

Don’t forget to check Known Issues thread on a regular basis for more information and this topic for bug reporting advices.

// Update in progress




Sticky Comment
17
Ubi-MoshiMoshi  The Mighty August 28, 2015 17:23:50

Здравствуйте, Советники!

Мы рады, что вы наслаждаетесь Вторым Закрытым Бета-Тестированием игры и благодарим вас за отзывы.

Хотим ответить на часто задаваемые вопросы:

Редактор карт не является частью второго закрытого бета-тестирования, но будет доступен при запуске полной игры 29-го сентября. Прочитать о нём вы можете здесь: https://mmh7.ubi.com/ru/blog/post/view/a-first-look-at-the-map-editor

Мы также осведомлены о проблемах с ИИ и ведём работу над улучшением ситуации к запуску полной игры. Больше информации касательно этой проблемы можно найти здесь: https://mmh7.ubi.com/ru/blog/post/view/cb2-a-word-from-the-team

Для устранения неполадок в многопользовательском режиме, прочтите наше руководство на странице: http://forums.ubi.com/showthread.php/1133455-Connection-Issues-in-Might-and-Magic-Heroes-VII-Beta

Также, пожалуйста,следите за списком известных ошибок в игре тут: http://forums.ubi.com/showthread.php/1251736-Known-Issues-Updated-26-08

Если Вы испытываете трудности с получением доступа к бета-тестированию, пожалуйста, следуйте инструкциям, предоставленным на следующей странице: https://mmh7.ubi.com/ru/beta#question4

С уважением,
Команда M@M

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